FAQ'S
🌟 GlowAura – Frequently Asked Questions (FAQ) 🌟
1. 💡 What is GlowAura all about?
At GlowAura, we believe every home, office, and personal space deserves a magical glow ✨. Our mission is simple: to bring premium-quality LED products and lifestyle accessories that don’t just light up rooms but light up hearts too ❤️🫂. Every product you see in our store is handpicked with love 💝, tested for quality, and backed by 1000+ trusted reviews 🌍.
---
2. 📦 How long does delivery take?
We process and ship orders quickly 🚀 so that you don’t have to wait too long to enjoy your GlowAura products 💡. On average:
Standard Delivery: 7–14 working days 🕰️
Express Delivery (where available): 5–7 working days ⚡
If there are any delays (rare but possible), our team will immediately update you with kindness and full transparency 🫂💖.
---
3. 🛡️ Are your products reliable and safe?
Yes, absolutely ✅! All our LED products and accessories are tested for safety, durability, and performance 🔒. With thousands of happy customers 🌟, you can trust GlowAura to deliver only high-quality products that last long and shine bright 💡✨.
---
4. 💰 What payment methods do you accept?
We accept all secure payment options 💳 including:
UPI (Google Pay, PhonePe, Paytm) 🙌
Debit/Credit Cards 💳
Net Banking 🏦
Wallets & more 🎉
Every payment is encrypted 🔒 and 100% safe, so you can shop with peace of mind ❤️.
---
5. 🔄 What if I receive a damaged or defective product?
We want you to love your purchase 💖! If you receive a product that is damaged or not working as expected, simply contact us within 7 days 🕰️. Our team will kindly assist you with a replacement or refund, hassle-free 🙏. Your happiness is our top priority 🫂✨.
---
6. 📞 How can I contact GlowAura for help?
Our customer happiness team is always here for you ❤️. You can reach us through:
Email 📧: glowauraproducts@gmail.com
Contact Form 📝: Available on our website
Social Media 📱: Instagram, Facebook, and more 🌍
We usually respond within 24 hours, always with kindness and care 🫂💡.
---
7. 🌍 Do you ship across India?
Yes! We proudly ship to every corner of India 🛍️💝. Whether you live in a big city 🏙️ or a small town 🌳, GlowAura’s light will reach you ✨.
---
8. 💝 Why should I choose GlowAura over others?
GlowAura is not just a store, it’s a family of light lovers 🫂💡. We focus on:
Premium quality ✅
Affordable prices 💰
Customer happiness ❤️
Stunning designs 🌈
When you shop with GlowAura, you’re not just buying a product, you’re adding joy, positivity, and aura to your life 🌟💖.
---
9. 🕯️ How do I maintain and care for LED products?
Taking care of our LED products is simple:
Keep them away from water 💧 (unless waterproof).
Clean with a soft cloth 🧽.
Avoid direct exposure to extreme heat 🔥.
Handle gently 🫂.
With love and little care, our GlowAura products will keep glowing for a long time ✨💡.
---
10. 🌈 Can I gift GlowAura products to my loved ones?
Of course! 🎁 GlowAura products are perfect for gifting 🥳. Whether it’s a bi
rthday, festival, wedding, or just to say “I love you” ❤️—our LED products bring smiles, light, and happiness 🌟💡.